Joseph Reagle, a fellow at Harvard’s Berkman Center for Internet and Society, discusses his recent book, Good Faith Collaboration: The Culture of Wikipedia. Reagle talks about early attempts to create online encyclopedias, the happy accident that preceded Wikipedia, and challenges that the venture has overcome. He also discusses the average Wikipedian, minority and gender gaps in contributors, Wikipedia’s three norms that allow for its success, and co-founder Jimmy Wales’ role with the organization.