Communicating During Emergencies: Toward Interoperability and Effective Information Management

The crisis of communications on 9/11 and in the aftermath of Hurricane Katrina underscores that emergency responders are largely illequipped to communicate effectively in times of disaster as well as in day-to-day emergency situations that require the coordination of several different public safety agencies. The reason for this state of affairs is that public safety agencies traditionally have made individualized decisions about information and communications technology,1 generally failing to purchase state-of-the-art technology that operates  effectively and interoperates with others involved in emergency response. CONTINUE READING