Summary

In this testimony, Maurice McTigue addresses the concept of the desirability of a results focus on management in government that will find innovative and creative ways to solve societal problems. Most governments have traditionally operated on a bureaucratic management model, where measurement focused on the quantity of activity rather than the benefit produced. Recently, some have questioned the ability to achieve the benefits sought through the bureaucratic model and many governments are moving towards a management system which shifts the focus to measuring results. The evidence seen so far in this process points to improvements in resource allocation and the quantity of public benefit achieved.